Privacy Policy
How Solventorino collects, uses, and protects your personal information.
This Privacy Policy describes how Solventorino ("we," "us," or "our"), operating at Benito Juárez 63, Xalapa, Veracruz, Mexico, collects, uses, and protects the personal information you provide when using the website solventorino.com or contacting us regarding our cash flow workshop.
1. Information We Collect
We collect information you voluntarily provide when you:
- Complete the contact form on our website (name, email address, phone number, business type, and message content)
- Contact us by email at info@solventorino.com
- Call us at +52 228 811 1710
- Register for or attend one of our workshops
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on each page. This information is collected through cookies and similar technologies as described in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries about the cash flow workshop
- To confirm workshop registrations and send preparation materials
- To communicate with you about upcoming workshop dates
- To follow up after workshop attendance with any support materials
- To improve our website and workshop content
- To comply with applicable legal obligations under Mexican law
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. Legal Basis for Processing
In accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares — LFPDPPP), we process your personal data based on:
- Your consent, which you provide when submitting the contact form or contacting us directly
- The performance of a contractual relationship when you register for a workshop
- Our legitimate interest in operating and improving our educational services
- Compliance with legal obligations applicable to our operations in Mexico
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and business (such as hosting providers), who are contractually bound to protect your data
- Legal or regulatory authorities when required by applicable Mexican law or a valid legal process
Any third parties with whom we share data are required to handle your information in accordance with this Privacy Policy and applicable law.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable Mexican law. Contact inquiries are typically retained for up to two years. Workshop registration records may be retained for up to five years for legal and administrative purposes. You may request deletion of your data at any time, subject to any legal retention requirements.
6. Your Rights Under Mexican Law
Under the LFPDPPP, you have the right to:
- Access: Request information about what personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Cancellation: Request deletion of your personal data
- Opposition: Object to the processing of your personal data for certain purposes
- Portability: Request a copy of your data in a structured, commonly used format
- Revocation of Consent: Withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at info@solventorino.com or by phone at +52 228 811 1710. We will respond to your request within 20 business days as required by Mexican law.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. For detailed information about the cookies we use, how we use them, and your choices, please see our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission protocols and restricted access to personal data within our organization. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are directed at adults who manage businesses. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our data privacy contact:
- Email: info@solventorino.com
- Phone: +52 228 811 1710
- Address: Benito Juárez 63, Xalapa, Veracruz, Mexico
You also have the right to file a complaint with Mexico's National Institute for Transparency, Access to Information and Personal Data Protection (INAI) at www.inai.org.mx if you believe your rights have been violated.